The issues may border on missing funds or high bank
balance. Larger funds in an account may
occur due to deposit in wrong account or typographical error.
However the majority of discrepancies are attributed to
levies, withdrawals, ATM malfunction and other related matters. Once you notice
any errors in your bank statement you need to immediately resolve the problem.
Unauthorized withdrawals or deposits is a serious matter
and could lead to litigation or point at criminal intent. To avoid such
situations habitually balance your statement of account. This would keep you
updated to transactions, fees and levies.
Stop
Check Payment
On the issue of unauthorized withdraw via your checkbook
you can place a stop payment order. This is very important to prevent theft or
loss of document. The best strategy to combat discrepancies is prompt action by
the account holder. Checkbooks also have different features to safeguard your
funds.
How
to Resolve Account Discrepancies
Support
Your Claim
If you have any issues with your account you need to find
information to support your claim. The information could be date of withdrawal,
bank branch and time of withdrawal.
A good strategy is to keep the text message associated to
your account as evidence. If you deposit money in a bank without any increase
in your bank balance or confirmation there are a few steps to take.
Find and keep the deposit slip or receipt until the funds
are remitted or use them to lodge a complaint. Another good strategy is to use
the banks online portal to verify the status of the transaction. If you find
unauthorized levies and fees on your account underline them on your bank
statement for further action.
Use customer service
The customr service of a bank is to help with enquireies.
You can find the email address or telephone number of your banks customer
service on bank tellers or bank website. contact the customer service and lodge
your complaint. They would guide you on the next step or authorize departments
to ]handle the problem. The recipts and text message including vital bank
details would be useful when speaking with a ciustmer service representative.
Contact the bank
Once the customer service personnel provides information
to the department contact them. you need to follow the procedurs and remain
patient. Follow every procedure or paperwork until the issue is resuolved.
Go to the Bank
You can go directly to the bank and ask for your account
manger. Request a print out of your statement of account and point out the discrepancies.
The people to meet are your account manager, branch manager or customer service
officers. They will point you in the right direction and fill the appropriate
documentation.
Change your Bank
There are some banks that do many sharp practices to
raise funds. This includes unexplained levies, withdrawals and taxes. If you discover such practices and get
unsatisfactory answers from you bank then it is time to change banks. A good
sign of a bank in distress is unexplained withdrawals and undue levies.
0 comments:
Post a Comment