Executive
Summary
Mumbai Deli is a company that provides deli restaurant
experience to lovers of nutritious food. The establishment will serve fast
foods, salads and sandwiches with a focus on Indian cuisines. With our
excellent location, unique deli experience we a poised to dominate immediate
locality.
The business is community based, focused on middle class
and upscale clientele. The company is registered as a sole proprietor business.
Owned by Anita Hyde.
The company was started with an initial capital
investment of $25,000. The business is
highly competitive with different fast food outlets, restaurant and food
delivery establishments serving the same market.
The deliberate choice of downtown area is to provide a
competitive advantage, closeness to customer base. Our target customers are business
professionals, middle and upper class clientele. To generate greater sales
volume the business will leverage on an array of services tailor made for
discretionary tastes.
We will deploy an aggressive yet effective marketing
strategy, word of mouth technique and promotions to drive awareness and
patronage. The high quality food will attract a slightly higher price than
those obtained in the industry.
This will reflect in our expanded menu and upscale
branding. It is estimated that the company will achieve $230,000 sales in first
year.
The combination of hot, cold salads and sandwiches
including our expanded menu will differentiate us from the competition. The
huge choice will encourage upscale patrons to choose our services. The pricing
strategy will guarantee profit.
• Expanded
Menu
• Upscale
Patrons
• Pricing
Strategy
1.2 Key
to Success
The key to success is our extensive menu and high price.
Our location within downtown area will offer corporate clients convenience. The
use of aggressive marketing, promotional, word of mount and targeted social
media would drive sales.
• Extensive
Menu
• High Price
• Good
Location
• Customer
Base
• Aggressive
Marketing
• Social
Media Marketing
1.3 Objectives
We aim to make sales of $230,000 in the first year and
$350,000 subsequent year. The income growth possibility will provide
appreciable income for the proprietress. Since the business is funded by owner
it maintains self-sufficiency the first year of operations.
Company
Summary
Mumbai Deli is a business established out of passion and
a lifelong dream of the owner
Startup
Summary
With an initial investment of $25,000 generated from her
personal savings. The business requires an additional loan of $35,000.
The loan will be interest free and secured with her
personal assets. In addition she will source extra funding from family members
to the tune of $10,000 repaid in two years.
Startup
Expenses
The startup expenses include stationery, rent legal and
expensed equipment. We have startup assets, cash required current assets,
long-term assets and startup investment.
The total required is $70,000. This is divided into
startup assets to fund $60,000, expenses to fund $10,000.
Company
Location
Mumbai Deli is located in Mumbai India at a downtown
community close to corporate clients. The facility is built to accommodate a
maximum of thirty persons.
The facility consists of eating area, front area,
counter, storage and kitchen. Equipment include refrigerator, ovens, cookers
toasters and cutlery.
Company
Ownership
Mumbai Deli is owned by Anita Hyde and is incorporated as
a sole proprietor business. She occupies the role as CEO, founder and manager
of the establishment. As the business grows the business status will change to
reflect the growth.
Products
and Service
The products are
served on site and ordered take out services. They include on-site meals, cold
drinks, beverages, hot, cold sandwiches, lunch menu and cold cuts. Our
breakfast menu will consist of toasts, eggs, omelets, tea and coffee.
The lunch menu will consist of salads, roasts, turkey and
pork. The cuisine will reflect Mumbai’s style including seafood burgers, salmon
rolls, and crab sandwich. Our menu will have salmon sourdough bread, fresh
fruits and long berry tarts.
Salad types are Mumbai eggplant salad, potato salad. More
are Indian salads, Caesar salad and sesame/watercress salad.
Future
Products
The owner would conduct occasional surveys of customer
preferences to develop new products.
Products
and Service Description
Drinks
1. Chai
2. Coffee
3. Tea
4. Mineral
Water
5. Soft drinks
6. Fruit Juice
Salads
1. Mumbai
Eggplant Salad
2. Potato
Salad
3. Caesar
Salad
4. Greek Salad
5. Sesame and
Watercress Salad
Lunch
1. Seafood
Burgers
2. Tuna Sub
3. Veggie
Sandwich
4. Mumbai
Seafood
5. Burger
6. Smoked Salmon
Bread
7. Chicken
Soup
8. Organic
vegetable
9. Salad
10. Chips
11. Fresh Apple
Cake
12. Loganberry
Tarts
13. Cheese
Sandwich
Breakfast
1. Fruits
2. Orange
juice
3. Fish and
chips
4. Hash Browns
5. Yogurt
6. Eggs
7. Toasts
Competitive
Comparison and Sales Literature
The city is full of establishments with a wide variety of
clientele. To drive sales the sales literature wild have the company’s address,
phone number, menu list. It will be delivered through the use of flyers sent by
mail.
Marketing
Summary
The market is segmented into four customer base. The
business will leverage on downtown traffic and local workers.
They include phone-in meeting delivers, community
members, corporate clients, private individuals. The business is community
based and accommodate both middle and upper class patrons.
Target
Market
To attract our target market we will use flyers and word
to mouth advertisement. Marketing trends worldwide is focused on healthy
living, organic food. We will source our raw material from organic markets and
farmers. Our core mission is to provide healthy and nutritious food. The meals
are served in comfortable environment for enjoyable experience.
Service
Business Analysis
The business is highly competitive because of the low
entry point. Same applies for profitability which has low margins and rely on
bulk sales. However there are huge companies who capture a particular sector of
the industry.
Competition
To compete favorably we have a good location and offer
appropriate pricing. We will provide quality food and create local dishes.
Strategy
and Implementation Summary
Sales strategy is based on the specialized cuisine and
community location. Others include our quality products, huge variety of menu
and higher price.
Marketing
Strategy
We will place a signboard in-front of the restaurant and
use flyers. Promotional strategy are open parties, community based activities,
radio advertisement.
We will use posters, banners and billboards. We will use
social media targeting and build a website. We will accept credit card, debit
cards and cash.
Price
Strategy
We will offer a huge selection of high quality dishes.
The price strategy is slightly above prevailing prices to encourage
profitability.
Milestone
The milestones are recruitment of employees. Sales contracts
and networking. Others are bank loan, initial market communication, web
implementation, registration of business name.
Sales
Forecast
The sales forecast will focus on take out-dishes, coffee
lines, lunch lines and breakfast lines. The business will leverage on strategic
analysis to drive sales.
Management
Summary
The company will have eight employees in total. The
personnel plan are two busboys, kitchen staff, counter clerks and owner.
The owner will function as the manager of the
establishment. The accounting and marketing would be outsourced. The payroll
depends on what is obtainable in the demography.
• Counter
Clerks
• Busboys
• Kitchen
Staff
• Owner-Manager
Financial
Plan
The financial plan include $25,000 from owner, $35,000
loan and $10,000 borrowed from family and friends.
The loan is long-term interest free and secured with real-estate
of owner. The general assumptions of a monthly plan are the current interest
rate, long term inters rate and tax rate.
Key
Financial Indicators
The financial indicators are predicated on daily
earnings, gross, sales and operational expenses. The break-even analysis is
based on the average percent variable cost and monthly revenue.
Projected
Profit
The projected profit is based on low number of employees,
higher prices. Pro forma profit/loss depends on direct cost of sales, sales and
kitchen expenses.
Expenses
The expenses are insurance, utility bills, payroll taxes
and depreciation. Others expenses, payroll, sales and marketing. The projected
cash flow is cash from sales while expenditure are cash spending and bill
payments.
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