Pharmaceutical drugs account for over a billion dollars
in sales worldwide. Everybody needs some form of medical intervention in their
lives. Common health issues such as
headaches and other serious ailments need pharmaceutical drugs to manage the
illness.
Pharmacy business provides a valuable service while earning
huge income for the owner. The enterprise is large and since it deals with
healthcare it is highly regulated.
Starting a drug store is very challenging more so in
advanced countries. There are strict laws of compliance, certification, and
state/local government regulations guiding the enterprise.
You need to climb lots of hurdles to successful get a license.
Opening your store is challenging because you need lots of finance, research and
qualified staff such as a pharmacist.
If you want to serve your community and provide a valuable
service then drug store ownership is a good endeavor.
Funding is very crucial to the success of any business. Before
applying for loans and grants first write a business plan.
Develop
a Business Plan
A well written business plan will help secure the loan
and attract investors. Write a comprehensive plan and give the document to
potential investors.
This will help them see your vision and company
structure. A business plan has current and future projections, profit and loss
including long and short term calculations.
It focuses on core issues like management structure,
cost, promotion, legal and startup capital.
Bank
Loans
To start your venture you need lots of funding. Reach out
to commercial and trade banks for loans to purchase drugs, rent space and pay
licenses.
Banks require some form of collateral such as property,
cars or share certificates. You also need to come up with 25% of the amount you
want and open a company account in the bank.
Present a business plan to show sound investment opportunity
and profitability. They will study your management structure and experience
before making an offer.
You can seek funds by selling equity in your startup
company or a partnership arrangement. Don’t forget asking family and friends
for soft loans.
Another way is seeking venture capitalists or core
investors. Some business owners looking to diversify portfolio might be interested
in your business. What ever funding method you use make sure all legal
provisions are properly documented.
Insure
your Drug Store
When you register your business name make it a limited
liability company. This provides some cover in case of litigation or prosecution.
It is important to take out insurance on your business to cover accidents, fire
and staff
Regulations
and Licensing
There are lots of regulations and licensing to guide the pharmaceutical
industry. The first step is registering
your drug store at corporate affairs commission. Then you head up to the
chambers of commerce and local health departments.
You need a state pharmaceutical license in your immediate
jurisdiction. Other regulators are the national drug agency or drug enforcement
agency accreditation.
You might need a NAFDAC number or national association board
of pharmacy number. Other is employment identification number, health
insurance, standard organization information and other certification/ licenses.
Membership of certain organizations and bodies is
mandatory. To reduce the stress hire a
professional involved in startup drug stores or a licensed attorney.
Buy,
Rent or Build
You have three choices to build a drug store from scratch
buy an old one or rent a store. Your finance determines the option you choose. Many
drug stores pay rent and start their venture with a view to build in the
nearest future.
Buy
an Existing Pharmacy
Buying an existing pharmacy might have lots of
challenges. The question is ‘Why are they selling the business if it’s
profitable? Study their business template, customer base, sales records, staff strength
and location.
Buying an existing drugs store costs more than establishing
one from scratch. The seller will factor in the drugs, furniture and property value.
Buying an existing store is capital
intensive and it will take time to start making profit.
Building
your Store
However, building a new pharmacy is cheaper than buying
an existing one. The building is purposely structured for a pharmacy making it
more appealing and user friendly. Owning your own property gives you are great
advantage to get it right.
Rent
a Store Space
The fastest way to start a pharmaceutical store is
renting a shop space. You will be up and running in a few weeks once the drugs
and furniture are in place. You spend less startup capital and start making
profit within a year.
Also need to determine the market for certain sales and
services you want to offer.
Location
One of the most important considerations is where to
locate your store. If you choose a bad location your company will struggle to
make profit.
There are a few things to look out for before determining
a good location. The location should be visible and in a residential area.
Other good locations are office buildings, near a
hospital or clinic. Locating your business close to your market is the best
location.
However a good location is not the only determining
factor to success or failure. You should offer better service, hire competent
staff, sell only certified drugs and show competence.
Hire
Staff
If you hire the wrong staff it will impact negatively on
your business. You staff might engage in unwholesome practices like stealing,
bad manners and poor knowledge of company policy.
Write a company policy that guides your staff behavior
and work ethics. This should include customer service, efficiency, image and
branding.
Do some investigation on staff especially cashiers. Check
their background, former employees and recommendations.
Hire
a Pharmacist.
If you are not a pharmacist then you need to hire one. In
most countries by law every drug store need a qualified pharmacist.
The licensed pharmacist is an integral member of staff.
The pharmacist is the only person qualified to dispense drugs prescribed by
doctors.
Hire
Cashiers
Every drug store needs at least one cashier. Once the
prescribed drugs are provided by the pharmacist the cashier collects the
payment and gives a receipt.
Hire
Staff
Other staff members include cleaners, security and
helpers. The tech helper’s duties include taking phone calls, counting drugs,
ledger and typing out prescriptions.
Stock workers clean shelves and arrange the store. A small
drug store needs 1 cashieer, 1 pharmacy, 2 tech helpers and 1 security guard.
Setup a good security system by introducing surveillance
cameras, guards, alarms including secured windows and doors.
Acquiring
equipment
You drug store need proper equipment to function optimally.
There are basic items you need to jump start your enterprise listed below are a
few things you need.
You definitely need a good cash register and dedicated
phone line. Buy a desktop computer and printer. Other things are vials, pill
bottles, and store inventories like cleaning agents, paper towels and branded
packages.
Build sturdy shelves, counter, chairs and get in touch
with pharmaceutical companies to source your drugs. Only use accredited and
trusted companies that have government certification and approved products.
It is proper to have a good relationship with pharmaceutical
companies you patronize.
Write
a List of Medication
Write a list of medication you plan to sell and follow
regulations applicable to the type of drugs. To get a comprehensive list
include product description, dosage, price and pharmaceutical company.
The Store
Arrangement
The layout of your store is important for optimal
efficiency. The cashier station should be in front of the store close to the
exit door. Make your aisles wide for free movement and keep drugs and shelves
behind a counter
Arrange your aisles by product, function and
manufacturer.. Every drug should be within reach of a qualified pharmacist.
Market
your Drug Store
Marketing your store is important to attract people in your
area. Print handbills, banners, billboards and business cards to distribute in
your location. Use social media adverts a website and social pages.
Have a grand opening and contact news outlets in your
locality. Join organizations that have to do with healthcare in your area and partner
with hospitals, clinics, diagnostic centers and medical professionals.
Related Reading 14 Healthcare Business Ideas
Related Reading 14 Healthcare Business Ideas
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